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Significant Accomplishments Quick View >

Project Management, Development of Process and Procedures
  • Managed complete redesign and standardization of 13 global, disparate internal websites within Citi Operations and Technology, (O&T), the largest employee division within the corporation.
  • Improved the effectiveness of several existing Nielsen programs by taking immediate ownership and reviving stalled progress with new, creative and process-driven structures, e.g., Nielsen’s University of Florida campus outreach, its Employee Engagement program, meeting and conference logistics, management communications.
  • Managed the Unisys Channel Development (Rainmaker) and Executive Network sales support programs, leveraging third party relationships, and generating several multi-million dollar contracts for the Global Outsourcing business.
  • Conceived, developed and launched a three-day Unisys Global Outsourcing “Selling Complex Services” training course.
  • Managed re-branding for LandAmerica acquired companies.
Corporate Communications Strategic and Tactical Planning
  • Stood up a brand new function within LandAmerica, as one of four U.S. Regional Marketing Partners, covering the Southeast Region (13-state area).
  • Developed comprehensive LandAmerica regional marketing plan to include trade shows, conference, media placement and employee recognition.
  • Created annual three-year strategic business plan for the $1.4 billion Unisys Global Outsourcing business.
  • Developed Unisys Global Outsourcing quarterly marketing plan including placement of senior management and subject matter experts as speakers at significant industry events.
  • Created Citi O&T division’s Crisis Communications tactical response plan.
Media and Industry Analyst Relations
  • Managed Lockheed Martin Federal Systems media launch for the New Attack Submarine: briefings; press conferences and media placements.
  • Initiated and developed relationships with key industry analysts firms such as Gartner, Forrester, Giga and Meta Group. Ensured Unisys Global Outsourcing’s high ranking in their reporting and rating systems, such as the Gartner “Magic Quadrant.”
Graphic Design, Copywriting, Editorial
  • Developed content and oversaw the creative design of presentations for speakers at Lockheed Martin, Unisys, LandAmerica and Citi.
  • Served as managing editor of Citi O&T’s weekly on-line newsletter, O&T Notes, consistently meeting weekly publishing deadlines for more than three years.
  • Conceived and created three new communications deliverables for the organization: the Executive News Summary; the Quarterly Business Report, and the monthly newsletter for the Citi Technology Infrastructure group.